This report details key observations and learnings shared by more than 320 representatives from a diverse range of aged care services in a roundtable series in 2022 which aimed at gathering ideas on how the Commission can better add value to the sector through its regulatory functions.

Australia Cares aims to radically transform Australia’s systems, practices and cultures of care. This initiative has emerged from a diverse coalition of people across care communities, researchers and policy-makers.

Participation in the National Aged Care Mandatory Quality Indicator Program (QI Program) has been a requirement for all approved providers of residential care services since 1 July 2019. This publication is a manual to administer the QI Program's quarterly reporting requirements against eleven quality indicators across crucial care areas and to inform policy and regulation.

This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to meet Aged Care Quality and Safety Commission standards.

On 25 November 2022, UARC submitted its response to the Department of Health and Aged Care's second discussion paper on the design of the new program for in-home aged care.