Over recent decades most of the developed world has invested significantly in lifting the proportion of the population that has a tertiary education, with a view to increasing what is commonly referred to as human capital. The OECD defines human capital as ‘the knowledge, skills, competencies and attributes embodied in individuals that facilitate the creation...

Coproduction – the contribution of time and effort to the delivery of public services by service-users and citizens, prompted by or in concert with public sector organisations – is attracting increasing attention from governments and communities. The literature identifies numerous initiatives in the United States, Britain, Germany, Indonesia, Sweden and Latin America, with co-production reported...

In December 2013 the Australian Government established the Royal Commission into the Home Insulation Program, led by Mr Ian Hanger AM QC, which reported to the government in September 2014. The Government asked Professor Peter Shergold AC to lead an independent review of government processes for the development and implementation of large public programmes and...

The investigation found that that some VicRoads enforcement officers routinely exceeded the speed limit in VicRoads vehicles without displaying lights or sirens, as required by the road rules. Foreword

The public don’t like monopolies. And they are suspicious of them in the public sector as well as the private sector. Sometimes there is no other way of organising the production and delivery of goods and services, but we all know from experience that monopolies are generally unresponsive to the needs of customers and service...