People working in the housing and homelessness sector are exposed to significant trauma in their role as service providers of last resort. This research explores workplace trauma in Australia’s social housing and homelessness services – including its extent, causes and impacts. It examines practices to address this trauma, options to mitigate it and guiding principles...

This report examines the key drivers that contribute to an injured worker developing a secondary psychological injury in Australia. Concerns have been raised about the impact of secondary psychological injury on worker recovery and return to work, claims costs and compensation scheme sustainability. Based on the findings, several policy and practice recommendations are proposed.

The report investigates the rising violence in Australian schools and its profound impact on the emotional labour of public school principals. It calls for a whole-of-government response that recognises emotional labour as central to educational leadership and prioritises the safety, wellbeing and sustainability of Australia’s public school principals. Recommendations are provided at macro and micro...

The final report of the independent review of the Safety, Rehabilitation and Compensation Act 1988, the legislative framework that underpins the Commonwealth workers’ compensation scheme. The review made 124 recommendations, focussing on: best practice in workers’ compensation; workers’ experience of the scheme; scheme coverage and entitlements; governance and administration; and reducing disputes.

This report examines the effectiveness of the National Return to Work Strategy 2020–2030 after its first five years. The strategy provides a 10-year framework to drive and leverage national action to improve return to work outcomes for workers with a work-related injury or illness. Overall, the review found that the strategy remains fit-for-purpose.