This paper explores the concept of ‘clean pipes’, which is the idea that internet service providers (ISPs) could provide security services to their customers to deliver a better level of default security.

In 2020 the Australian Digital Inclusion project team sought feedback on a reimagined Australian Digital Inclusion Index. Submissions closed 13 March 2020.This document summarises the feedback received, and details how that feedback has informed the ADII 2.0.

In response to identified gaps in online safety education, eSafety undertook research to support the development of a framework for online safety education in Australian schools, from K-12. This report focuses on the rapid review of evidence to assess current understandings of best practice in online safety education.

This research report explores the impact that COVID-19 has had on Australians’ online activity including digital confidence, negative online experiences, support and training needs.

The Australian Internet Usage Survey (AIUS) uses a sequential mixed-mode design. An online self-completion survey is offered first, with a hard copy option initiated during a second phase of data collection.