This report outlines key findings about how Deaf Australians access interpreters, identifies barriers to effective use, and highlights recommendations aimed at improving access, service quality and overall patient experience in primary healthcare settings. The report includes associated resources for primary care providers.

This report extends 2023 analysis of the case for the Australian Government to address sub-optimal interpreting services and the potential risks and costs of inaction. Building on this work, it includes the flow-on costs associated with sub-optimal interpreting services in the health setting, and consideration of the wages and employment conditions for interpreters and translators.

The project aimed to assist the NSW Department of Education in achieving multilingual communication within educational settings through the deployment of Large Language Models (LLMs). This report describes the findings which shed light on the expected performance of current LLMs for the specific use case of the department and provide a methodology for similar evaluations.

This working paper discusses the implications of recent advances in artificial intelligence for knowledge workers, focusing on possible complementarities and substitution between machine translation tools and language professionals.

This protocol provides guidance to all agencies and their contracted service providers on policies and processes that are needed to promote engagement of Indigenous interpreters in policy and program development, engagement, consultation and service delivery.