This report aims to inform the ongoing discussion of rental housing policy with new evidence about the experience of renting in the Australian private rental sector. The report notes that rents have surged by 47% in the past five years and calls for nationwide rental increase limits.

This analysis of nearly 40,000 applications finalised in 2024 provides a unique view into how tenancy matters progress through the New South Wales Civil and Administrative Tribunal (NCAT). The report reveals patterns in dispute resolution, party roles, hearing outcomes and procedural timelines. It provides detailed insights into how tenancy disputes are initiated, managed and resolved.

This report presents findings from the STEP Study – an exploration of how self-represented individuals experience tenancy proceedings at the New South Wales Civil and Administrative Tribunal (NCAT). Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity and the importance of advocacy in tribunal outcomes.

Western Australia (WA) is experiencing an ongoing housing crisis. To address this crisis, the WA Government committed $24.4 million to develop and implement the WA Rent Relief Program. This impact evaluation of the program assesses the program’s effectiveness in addressing immediate client needs and identifies long-term improvements in housing stability and financial wellbeing outcomes.

This report outlines the findings of outcome, economic and implementation evaluations of the Future Directions social housing programs. It finds more housing provision and better tenant experience, but less evidence of progress towards reducing reliance on social housing.