This report identifies ‘Open Finance’ as the next priority area to expand Consumer Data Rights (CDR).

Financial counsellors are reporting that more and more clients have Buy Now, Pay Later (BNPL) debt and that this is causing financial hardship. The aim of this survey was to understand the extent of the issues, particularly given the broader context, as BNPL is now available for more and more goods and services and new...

This review provided an opportunity for feedback on the operation of the Australian Financial Complaints Authority (AFCA) since its establishment, and to consider whether further enhancements should be made to ensure the external dispute resolution scheme is appropriately calibrated and operating effectively.

This inquiry report provides an overview of the payments ecosystem, outlining both old and new payment systems. It also provides an overview of the technologies that enable digital wallets and mobile payments, and details of the major platforms and services offered in Australia.

This report shares key takeaways from a workshop held in August with international and Canadian experts to develop advice for policy makers, regulators and market participants on how to advance the digitalization of money with a view to serving the interests of the users of financial services, the soundness of the financial system and the...