Analysis of interviews with jobactive staff showed that employment services staff face considerable challenges and competing demands.

Analysis of interviews with mature age jobseekers showed that there is disjunction between what these jobseekers say they need from employment services and what they get.

In a changed labour market and with an ageing population, understanding the attitudes and needs of employers is vital to assisting unemployed older Australians to get and keep jobs.

This discussion paper sets out key issues to be considered in the design of a future employment services model. The Employment Services Expert Advisory Panel, national and international research, and user-centred design with users, including job seekers, employers and employment services providers, have also informed this document.

This report documents the findings of the 30 June 2017 actuarial valuation of the Australian income support and social security system. This valuation is part of the work undertaken by the Department of Social Services to implement the Australian Priority Investment Approach to social welfare, aimed at reducing welfare dependency and improving the wellbeing of...