The Online Employment Services Trial (OEST) evaluated whether unemployed job seekers receiving the JobSeeker Payment could achieve similar or better outcomes through online employment services compared to traditional, provider-based services. It found online services delivered similar or better outcomes at lower cost and informed policy during COVID-19 and supported a broader shift to digital services.

The Community Conversations project was created to gather further information on the nature of economic exclusion among refugee and migrant communities in Melbourne’s west, and to source community-informed ideas for reducing barriers to participation.

This publication provides an overview of trends in the Australian labour market to support job seekers and employment service providers, career advisers, those considering future training and work and people interested in labour market issues.

This briefing provides an update on Per Capita's earlier estimates of the cost of Jobactive, given the significant increase in the number of unemployed people needing assistance, and reflects on how the system has adapted so far to the unforeseen surge in case numbers.

The recommendations in this report aim to break down employment barriers through tailored and flexible support and collaboration between employers, service providers, educators and government.