This paper summarises the evidence on Aboriginal and Torres Strait Islander people’s experiences of a range of diverse programs that address social and emotional wellbeing. It looks at what the success factors were for participants in these programs. The paper provides considerations that may be applied to a variety of health, social and wellbeing programs...

Program outcomes are critical to those working in or alongside family and community services. This guide explains why process evaluations are useful and outlines the key steps involved in doing one. Each step offers practical information for how to plan and execute a process evaluation, with examples and tools to help apply the guidance.

The survey captures the perspectives of organisations operating across multiple service sectors, including homelessness, domestic and family violence support, financial counselling, and emergency relief. Their insights paint a concerning picture of a system under strain, where rising costs and a lack of affordable housing are creating insurmountable barriers for vulnerable people.

The report on government services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. This report provides performance reporting for aged care services, services for people with disability, child protection services and youth justice services. It includes a summary of government expenditure in the sector.

This article reports on the development and testing of a framework for measuring outcomes for the human services sector. The process included action research methods and produced the Community Services Outcomes Tree and a survey measurement tool.