This evaluation of the Mobile Black Spot Program (MBSP) examined how effectively it delivered improved mobile coverage in regional, rural and remote areas of Australia. Using mixed methods, it assessed implementation, appropriateness, effectiveness and identified lessons for future program and policy design. The evaluation produced 5 recommendations to strengthen future program delivery.

Telecommunications services are essential to the Australian community. This position statement outlines the support for a modern universal services framework ensuring all Australians have equitable access to essential telecommunications services – covering fixed voice, mobile and internet services. To meet the needs of consumers, the framework should incorporate the principles of connectivity, accessibility, reliability and...

This report synthesises discussions from the Digital Childhoods Summit, held in Canberra in June 2025. The summit aimed to identify key priorities for practice and policy to improve digital childhoods in Australia. It was organised around four key themes, each recognised as timely and significant issues affecting children, families, educators, industry and government.

This report outlines updated findings from the second and third research visit to Warakurna Community in Western Australia's (WA's) Ngaanyatjarra Lands. It outlines changes in First Nations digital inclusion over three years, updating the state and usage of communications and media services in Warakurna from 2023 to 2025.

A compendium of eight case studies provides practical insights into how individuals and organisations are navigating the implementation of Generative AI (Gen AI) in Australia. The case studies highlight the importance of context-specific adoption and adaptation rather than one-size-fits-all approaches. The compendium is organised around three themes that emerged from the case studies.