This paper explores the contexts and motivations that underpin the uptake of Australia’s National Broadband Network (NBN). The findings are drawn from a mixed-methods research study of households using surveys and interviews conducted in 2011 and 2012 in an early release site of the NBN rollout. Whilst use and non-use have traditionally been treated as...

Most studies about internet use examine how usage differs among users and why. Less attention has been paid to the varied degrees of non-use or low levels of use. Non-adopters of digital media are usually understood as not having access to digital media. However, there is a considerable variation among them with regards to how...

This report assesses business users’ attitudes on a range of issues that are material to the reviews of the national broadband network (NBN).

The ACCC is considering the implementation of a monitoring and reporting program in relation to the performance of broadband Internet services in Australia, subject to securing financial support. A broadband performance monitoring and reporting program would involve testing data transfer rates and other quality of service metrics for broadband services. The ACCC would then compile...

Introduction: Broadband is described as essential civic infrastructure of the twenty-first century, yet Australian local authorities have taken few initiatives to provide it as a local public good, similar to physical facilities and community services. This situation contrasts with local initiatives in many other countries. In Europe and North America, for example, city governments are...