This handbook provides guidance to develop policy in a coherent and consistent manner across the Irish civil service. It sets out a framework and structured approach to support policy development built around two key features: the Three Pillar Framework and the five phase model that a typical policy would follow. Case studies illustrate phases in...

This literature review seeks to explore how the social license to operate (SLO) is defined and applied in Australia and internationally. While explicit references to SLO in policy are rare, many of its core elements such as trust, legitimacy and fairness, are well recognised. The review identifies key mechanisms governments use to build legitimacy including...

This book explores a fundamental problem that undermines the integrity, competence and trust in public institutions: the expertise deficit. It aims to contribute meaningfully to public sector reform efforts underway in Australia and globally, particularly with regards to capability development and leveraging diverse forms of expertise. It focuses primarily on the Australian public sector.

This report examines Australians' trust in their public institutions and explores ways to strengthen that trust. It notes the public sector underwent changes in the 2010s which affected its capacity and public perception. The report provides key insights for both policymakers and citizens, highlighting institutional strengths and areas of improvement.

This evaluation provides an early assessment of the Australian Public Service (APS) Reform Agenda’s achievements to date and what initiatives have been achieved and how they are contributing to reform outcomes. It also explores the whole of Reform Agenda value and how reform initiatives are working together to benefit communities and business.