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Public service

Alternative labels
APS
Australian public service
Civil service
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APO URI

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Report

APS reform: annual progress report 2025


The Australian Public Service (APS) reform program has built on previous reform efforts and is now in its third and final phase. This report outlines the key achievements under the four pillars of the program. 54 of 59 initiatives are either complete or in delivery, with agencies across the APS actively adopting and embedding changes.
Guide

Artificial intelligence impact assessment tool


The tool is for Australian Government teams working on an artificial intelligence (AI) use case. It helps teams identify, assess and manage AI use case impacts and risks against Australia's AI Ethics Principles. Understanding and managing AI use case impacts and risks is critical for effective AI governance. The tool is available as a fillable...
Evaluation

The effect of online training formats on engagement: a randomised trial

Georgia Kennedy, Scott Copley, Harry Greenwell

This rapid evaluation compared three online training formats for professional development in the Australian Public Service – click‑through e‑learning, micro‑learning video and podcast – to inform future delivery. Using a randomised trial, survey and focus groups, it found that the video format was the most suitable option, offering strong effectiveness at a lower cost for...
Report

State of the service report 2024–25


The report shows how the Australian Public Service (APS) supports the Australian Government, the Australian Parliament and the Australian people. The report explores how the APS workforce and workplaces are evolving, and capability, stewardship and leadership programs and practices in the APS. It shows clear progress, with stronger service delivery, higher workforce capability and improved...
Report

The future of public service integrity


This long-term insights briefing explores the future of public service integrity in New Zealand. It reviews the current state and highlights key trends likely to shape integrity over the next 10–15 years. Based on international examples and expert recommendations, the briefing explores how the current approach can be strengthened to reach desired long-term outcomes.