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Digital communications

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Digital communications
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Evaluation

Tell Touch – a digital health intervention for the aged care sector: an evaluation pilot


This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to meet Aged Care Quality and Safety Commission standards.
Report

Basic Online Safety Expectations: summary of industry responses to the first mandatory transparency notices - December 2022


Online service providers are required to report on how they are implementing the 'Basic Online Safety Expectations' set out by the Australian government. This report shows significant variation in the steps being taken by providers to protect users and the wider Australian public.
Report

Charting the course to tomorrow’s trusted digital services


This report focuses on how leaders in Australia are adapting their approach to delivering services effectively and efficiently, in a fashion that leverages digital technology and builds public trust. The report draws on the findings of an expert roundtable with senior leaders from a variety of agencies, as well as non-profit, academia and technology organisations.
Report

Mapping the digital gap: Yuelamu, Northern Territory – community outcomes report 2022


Based on 37 surveys and 12 stakeholder interviews, this report outlines the initial findings from the researchers' initial 2022 visit, and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Yuelamu and across the Central Desert region.
Report

Report on the production of digital commons and on the conditions of the organisation and action of the Digital Commons Policy Council


The Digital Commons Policy Council was created to build connections between the worlds of policy-making and of community-based digital innovation. This report documents their activities and outlines some future plans.