Conflict management
Report
Global peace index 2020
In the past year 80 countries recorded deteriorations in peacefulness, while 81 recorded improvements according to the fourteenth edition of the Global Peace Index (GPI), which ranks 163 independent states and territories according to their level of peacefulness.
Report
Return on investment of effective complaints management: public sector organisations
This report explores the application and effectiveness of complaints management in government organisations in Australia.
Conference paper
Consensus is overrated: how agonistic pluralism and radical planning challenges the post-political city
This paper asks: How can planning processes be transformed to better accommodate agonistic conflict in the form of activism as a legitimate practice in the pursuit of a more democratic city?
Conference paper
Best value procurement from a contractor point of view
Best Value Procurement (BVP) was introduced in Norway in 2016. BVP has contributed, to a certain extent, to Lean implementation. However, the practice should be improved to increase value and transparency and minimize conflict and waste.
Briefing paper
Israeli–Palestinian peacemaking: the role of the Arab states
Because of their good relations with both the US and Israel, certain Arab states are well placed to play an important role in Israeli–Palestinian peacemaking. This briefing explores four scenarios concerning their role in the process and the likely outcomes.