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Report
The wisdom of women and workers: practice considerations for designing assertive outreach services for women experiencing homelessness
A critical assumption underpinning this project was that gender has a major influence on the experience of homelessness. Understanding women’s experiences and how they guide assertive outreach practice was therefore an important starting point in thinking about how responses can be gender defined, responsive, and...
Discussion paper
Artificial intelligence, ethics, equity and higher education: a ‘beginning-of-the-discussion’ paper
The intention of the paper is to equip stakeholders with talking points to prompt informed and sustained dialogue on how artificial intelligence (AI) might be used for good, and for what it’s good for, and importantly, to consider where it should not be used at...
Report
Return on investment of effective complaints management: public sector organisations
This report explores the application and effectiveness of complaints management in government organisations in Australia.
Conference paper
What lies beneath? Exploring the material influence of the underground on urban development in Newcastle and Lake Macquarie
Drawing on two case studies from the NSW Northern Coalfields, this paper considers economic value, government regulation, public perceptions, and urban development consequences, linking underground materiality with aboveground urban outcomes.
Journal article
Defining, controlling and analysing Indigenous data: commitment to historical consistency or commitment to Australian Aboriginal and Torres Strait Islander peoples?
This study was conducted to ascertian whether Aboriginal and Torres Strait Islander people prefer being asked whether they ‘identify’ as Aborigonal and/or Torres Strait Islander, or if they are of Aboriginal and/or Tores Strait Islander ‘origin'.