Consumer choice
Submission
A new residential aged care accommodation framework: COTA Australia response
This submission is a response to the Australian Department of Health's aged care reform 2021 consultation paper and advocates for an accommodation framework that encourages innovation, consumer choice and control, and facilitates a variety of accommodation models responsive to consumer preferences.
Report
Right to repair: Productivity Commission inquiry report
This report sets out the Productivity Commission’s findings and recommendations on the issue of a right to repair in Australia. The focus has been on whether there are barriers to repair that may require a government policy response, either through existing or new laws.
Report
Towards a wellbeing approach to consumer policy in Australia
This two-part report offers insights for policy-makers on changing the expectations and experiences of Australian consumers, as well as what market governance might look like when a wellbeing approach is applied.
Working paper
Labelling and information schemes for the circular economy
Circular Economy Labels and Information Schemes (CELIS) compose the group of labels, certifications, standards of information schemes that fully or partially address one or more resource efficiency or circular economy elements. This paper provides an overview of the current CELIS landscape, assesses the drivers and barriers to a greater uptake of business-to-business information systems, and...
Report
Consumer experiences of self-managing a home care package
This research investigates consumers’ experiences of self-managing a home care package.