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Consumer choice

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Journal article

Co-designing evidence-based videos in health care

Well-designed evidence-based resources that reflect participant experiences and priorities are imperative for informed consumer health decision-making and to combat the pervasive health misinformation existing today. Qualitative research data can inform the development of such resources, but the process of reconciling qualitative research data with other sources of evidence through co-design processes is not well described...
Draft report

Right to repair: Productivity Commission draft report


This draft report assesses the case for a right to repair in Australia, with a focus on whether consumers face any unnecessary barriers to repair that require a government policy response.
Report

Repair Design: a UTS design studies project


The 'Repair Design' project opens up informed, realistic and meaningful public discourse about repair practices, capacities and limitations in an Australian context. This research reframes repair as a design practice, and in doing so openly acknowledges design’s culpability in environmental degradation and waste.
Report

Picking peaches: service quality in the Victorian energy market


This report provides a summary of the findings from a collaborative research project between RMIT’s Behavioural Business Lab and the Consumer Policy Research Centre. This research has produced unique empirical data about the value of service quality and how it affects consumer choice in the context of the Victorian retail energy market.
Literature review

Consumer engagement in aged care: literature review


This literature review examines published peer-reviewed articles and a broader set of literature, including strategies, reports, guidelines and toolkits to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors and which could be applied in Australian aged care.