The purpose of this research was to:

  • Identify the type of resources and support that family members, friends and peers need to teach new digital skills to older Australians over 70 years.
  • Identify the level of support that family members, friends and peers may need to be confident in providing ‘digital’ support to loved ones aged 70 years and over.
  • Obtain constructive feedback on the type of content and resources embedded in a new ‘Be Connected’ website.

Qualitative methodology was used to address these objectives. Two online forums were conducted with 90 participants, aged 30 to 59, who were family friends, relatives or peers of someone aged 70+. Participants in each online forum were presented with discussion topics over five days. This report summarises responses from the forums and provides some extra background and conclusions.

Related Information

Understanding the digital behaviours of older Australians

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