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Sensitivity Warning

First Peoples

Aboriginal and Torres Strait Islander peoples should be aware that this resource may contain images or names of people who have since passed away.


The Australian Digital Health Agency has developed a Reflect Reconciliation Action Plan (RAP), which is designed for organisations starting out on their RAP journey.

Reflect RAPs clearly set out the steps taken to prepare an organisation for reconciliation initiatives in successive RAPs. Committing to a Reflect RAP allows an organisation to spend time scoping and developing relationships with Aboriginal and Torres Strait Islander stakeholders, deciding on a vision for reconciliation and exploring a sphere of influence, before committing to specific actions or initiatives.

Key findings:

  • The Agency is undertaking an analysis of Aboriginal Medical Services in the Northern Territory who have demonstrated high use of My Health Record to identify key enablers and best practices that can be communicated to and replicated by the sector nationwide.
  • To ensure appropriate communication materials were developed prior to and during the My Health Record opt out period, the Agency translated audio and video materials into fifteen Aboriginal and Torres Strait Islander languages (languages chosen based on 2016 Census data).
  • Aboriginal and Torres Strait Islander staff will mentor Agency employees – cultural awareness and capability building Senior and Executive Leadership team to mentor Aboriginal and Torres Strait Islander employees looking to move in to more senior roles. Providing unique work opportunities for current staff, both Aboriginal and Torres Strait Islander and non-Aboriginal and Torres Strait Islander to share knowledge and upskill, in a variety of locations, offers an innovative and progressive approach towards closing the gap.
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