Business services industry sector: environment scan 2012

14 Nov 2012

IBSA’s Environment Scan (Escan) 2012 has been produced with funding assistance provided by the Australian Government through the Department of Industry, Innovation, Science, Research and Tertiary Education (DIISRTE).

The Escan provides Innovation & Business Skills Australia (IBSA) with an opportunity to gather industry intelligence on business directions and emerging workforce development issues and to consider them in light of statistical information on training and industry trends. The Escan examines the key skilling challenges facing the Business Services industry.

The Escan is also provided as advice to assist Government consideration of the industry skills and workforce development investment priorities for Australia’s Vocational Education and Training (VET) system. The Escan will also be of interest to other audiences including Registered Training Organisations (RTOs) in working with industry to develop and implement strategies to build workforce skills and productivity.

This industry Escan accompanies and underpins IBSA’s principal Escan 2012: Securing future workforces and references data from the Australian Bureau of Statistics (ABS), IBISWorld and the National Centre for Vocational Education Research (NCVER). Industry intelligence, gained from annual Escan consultations, is a vital element in development of this Escan. The research methodology used to prepare the report is explained in more detail in Appendix A of the report.

Terminology used to describe occupations and industry sectors varies across jurisdictions and different parts of the industry. In the interests of readability this report has adopted the following terms:

1.    Industry – refers to the IBSA industry grouping that this Escan report covers, ie Business Services

2.    Sector – refers to the segments that make up the IBSA industry grouping that this Escan report covers, ie data processing services, employment placement services, advertising services, market research services, management consultants and legal services, and

3.    Tertiary – is the post-secondary learning sector that includes VET and higher education.

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