This report explores what fundamental difference digital technologies are and could make to the daily experience of life, and how progress might be measured in the digital economy. It focusses on the domains of transport and FinTech – both of which have experienced significant changes in provision and business models due to the use of data and digital tools, but not everybody has benefitted.

The authors say there needs to be a focus on the benefits of the technology to be widely shared, and for the technologies to enhance people’s opportunities rather than restrict them. This in turn will enable economic and social progress.

They highlight three broad themes that need to be addressed if there is to be broad-based trust in the progress of the digital economy for the common good.

The report raises the fundamental concern that progress requires a balance between individual and community interests which has not yet been found; only when this is achieved will digital innovation improve the economy and peoples’ life experiences.