Everyone needs information in a public health crisis or disaster event to help them know what to do to stay safe. For people with disability, it is critical that this information is accessible and high-quality, e.g. it is thorough, timely and up-to-date.

However, recent experiences during the pandemic, bushfires and floods have shown that the organisations who make accessible information have not been well-resourced (either in money or logistical resources) to make the required accessible crisis information.

This research aimed to understand the situation for organisations who make accessible information, and provide recommendations for improvements, so that people with disability will have better access to accessible crisis information in future. It explores:

1. What information accessibility means in practice
2. The experience of organisations who make accessible information during the pandemic, bushfires and floods
3. The facilitators and barriers these organisations currently face
4. Resourcing/policy changes required to ensure quality provision of accessible information for people with disability during future public health crises and disaster events.