This report tracks progress on the Government’s public sector reform agenda across all reform outcomes, including passage of the Public Service Amendment Act 2024 in June 2024. Of the program’s 59 initiatives, around one-third are substantively complete and the remaining are progressing through design, planning and delivery stages. 

As reform initiatives have progressed, the APS has continued to improve its program delivery model, including maturing the governance framework through the specialised APS Reform Program Board, a new emphasis on evaluation and a change management approach to enabling APS-wide change.

The first three sections provide an overarching understanding of the APS Reform agenda and its impact on the public service and the Australian public. The final four sections provide a detailed account of how the agenda has been built, supported and used to drive whole-of-service improvement and areas of future focus. The areas of future focus consolidate reform progress over the past two years and outline the public service’s approach to a culture of continuous improvement. The presentation of four case studies outline the positive effect that the initiatives are having for the community and in the APS.