Indigenous Business Australia (IBA) with SVA Consulting have developed an affordable, transparent and objective system that measures social impact and is helping management make appropriate and timely decisions to improve outcomes.

The business world has long believed that you should measure what matters. Almost all organisations regularly measure and report on their financial outcomes. Yet relatively few organisations regularly measure and report on their social outcomes. Financial reports contain rich information that tell management how much profit a business is making, how much cash it has, how strong its balance sheet is and how these and many other indicators have changed over time.

For organisations that seek to create both financial and social impact, the challenge is to design frameworks that also measure and evaluate social impact on a regular basis.

IBA achieves not only financial outcomes but other beneficial impact on Indigenous people and organisations, and it wanted to measure both.

With previous attempts behind it, IBA knew what it wanted to measure, and engaged SVA Consulting to help create a framework that would achieve this.