The Australian Communications and Media Authority’s Annual report 2014–15 offers an in-depth look at the various changes in the ways the ACMA has been working with industry and consumers to deliver strong outcomes and best practice in telecommunication services and relevant consumer protections, spectrum management and broadcast investigations.

The report also marks the ACMA’s 10th anniversary and preparation for a period of self-assessment under the government’s Regulator Performance Framework, which was released in October 2014 and came into effect on 1 July 2015.

In 2014–15, the ACMA worked on various changes in the way we interact with business and consumers—such as in the final design of the new Do Not Call Register website and a more efficient numbering allocation system—while also seeing the introduction of streamlined broadcasting and complaints processes.

Report highlights include:

Telecommunications

Do Not Call Register

Internet security

Broadcasting investigation

Spectrum management and allocation

Telecommunications Consumer Protections Code (TCP Code)