Information & communications technology evolution and consequential damage
Information and Communications Technology (ICT) has continued to evolve to a point where its use and application is both impressive and ubiquitous. ICT is able to solve a wide range of social human challenges and issues. The technology is able to link people from all over the world, facilitate scientific discovery and break-through, and is able to bridge many social divides. Indeed information and communication technology has evolved; however there is recent evidence that this same technology may have unintended consequences. This paper suggests that a trend has emerged where the benign and correct use of ICT may unexpectedly result in social disruption and harm to others, resulting in consequential damages. Whilst technology may be used in a malevolent way by a person intending to cause harm, the subject of this paper is on the negative consequences caused by benign, perhaps by unsuspecting individuals, rather than the malicious user. Evidence indicates this trend is now occurring, suggesting that a key point has been reached in the power and strength of ICT that no longer permits the luxury of candid use without due consideration to the potential un-intended consequences. To counter these problems we suggest that policy development and technology assessment methods are required by institutions to manage the use of ICT in order to reduce the possibility of un-intended social harm and consequential damage.
