Executive summary Research background The Australian Communications and Media Authority (ACMA) regulates broadcasting, telecommunications, radio communications and the Internet in Australia. As part of its responsibilities the ACMA manages a national cybersafety education program entitled ‘Cybersmart’. The program targets children, parents, carers, teachers and library staff, and aims to assist these target audiences to manage...

The Australian Communications and Media Authority is undertaking a review of the Telecommunications Service Provider (Premium Services) Determination 2004 (No. 1) (Premium Services Determination). The Premium Services Determination requires that all carriage service providers who provide access to premium services on numbers with the prefixes 1900, 1901 and 1902 that have not been barred must...

Almost half of Australia’s adult population now own a smartphone. Take-up soared by 104 per cent to 8.67 million units over the 12 months to May 2012, according to research released today by the Australian Communications and Media Authority. The report also found that 9.2 million Australians went online via their mobile phone and 4.4...

ACMA has released a suite of targeted reports that complement the Communications report 2011–12. These reports are to inform Australians, and more specifically ACMA stakeholders, about how convergence is transforming communications and media services and to facilitate the growth of the digital economy. These three reports are: > Report 1—Online video content services in Australia...

The ACMA Communications report 2011–12 fulfils the ACMA’s statutory reporting requirements under section 105 of the Telecommunications Act 1997 to report to the Minister for Broadband, Communications and the Digital Economy on significant matters relating to the performance of carriers and carriage service providers (CSPs) with particular reference to consumer satisfaction, consumer benefits and quality...