The report shows how the Australian Public Service (APS) supports the Australian Government, the Australian Parliament and the Australian people. The report explores how the APS workforce and workplaces are evolving, and capability, stewardship and leadership programs and practices in the APS. It shows clear progress, with stronger service delivery, higher workforce capability and improved...

The survey is a regular, national survey measuring public satisfaction, trust and experiences with Australian public services. This 2025 survey reports on over 15,000 responses from July 2024 to June 2025, as well as data from previous years. Report shows feedback on services delivered by 15 agencies and master programs (e.g. Medicare).

The purpose of the review is to help the Australian Department of Social Services enrich its capability to achieve its goals over the next four years. It provides a detailed assessment of the agency capability – and opportunities to improve this capability – in the areas of leadership and culture, collaboration, delivery, workforce and enabling...

Understanding how to identify and manage conflicts of interest is essential to maintaining public trust and upholding the integrity of the Australian Public Service. This framework provides clear guidance for agencies to develop or improve their conflict of interest policies. It outlines three levels of practice, so agencies can tailor their settings based on risks...

The Australian Public Service (APS) Employee Census is an annual employee perception survey of the workforce. It collects employee opinions and perspectives on a range of topics, such as employee engagement, leadership, communication, innovation, and wellbeing. 91% of APS employees reported they are happy to go the extra mile at work.