Given the inevitable growth of virtual and hybrid services in the context of place-based service delivery, this report argues that future government initiatives should consider how virtual services can be included in the design and how they are integrated and interact with face-to-face components.

The '50 Lives' program pioneered the launch of 'Housing First' into the homelessness service system and onto the political agenda in Western Australia in late 2015. Fast forward to this final evaluation report, and the '50 Lives' collective impact program has supported nearly 300 people, with 73% still permanently housed.

This paper reports on the proceedings of a workshop entitled ADM in child and family services: mapping what is happening and what we know, held on the 24 November 2020. The workshop brought together international experts and on-the-ground sector stakeholders to provide an overview of what automated decision-making is being used in child and family...

In 2021, the Australian government announced the development of a National Strategy for Volunteering, with the design of this strategy being led by Volunteering Australia. The ANU Centre for Social Research and Methods is undertaking research to support the development of the strategy, with this paper focusing on the changes to volunteering and volunteers that...

Australian charities are being hamstrung by a lack of funding for their core operational needs, severely affecting their ability to deliver frontline services to Australians living with disadvantage. This report finds that the prevailing funding model for not-for-profits is failing to cover indirect operating costs, threatening capability and effectiveness across the sector.