This consultation paper sets out the problems and complexities that consumers face when navigating current regulatory and institutional arrangements and proposes reforms to address these problems.

Telecommunications services are vital to participate in modern society. Business, education, health, social and safety activities all rely on connecting with others, and those without functional and reliable telecommunications services risk being left out. The Committee has released this issues paper, which provides an outline of key interest areas and invites submissions.

This paper briefly reviews several key infrastructure sectors in Papua New Guinea - telecommunications, transport, energy, and urban water - to provide snapshots of their status, identify challenges, and where possible make relevant international comparisons.

The ACCC has released this discussion paper on Telstra’s proposed variation to the migration plan to facilitate the rollout of 'fibre to the curb' for the NBN, together with some other proposed variations to the plan.

For the first time ever, complaints about internet services to the TIO are higher than complaints about mobile phones.