This research report takes a close look at pre-paid calling cards, a product which many consumers rely on - particularly people from non-English speaking backgrounds.

Almost half of Australia’s adult population now own a smartphone. Take-up soared by 104 per cent to 8.67 million units over the 12 months to May 2012, according to research released today by the Australian Communications and Media Authority. The report also found that 9.2 million Australians went online via their mobile phone and 4.4...

This Telecommunications Infrastructure Review has been prepared to assist RDA Townsville & North-West Queensland to facilitate and expedite the development of broadband infrastructure throughout its region. This project was funded by the Queensland Government, Regional Development Australia Townsville and North West Queensland Inc, Charters Towers Regional Council and McKinlay Shire Council. In-kind support was also...

The ACMA Communications report 2011–12 fulfils the ACMA’s statutory reporting requirements under section 105 of the Telecommunications Act 1997 to report to the Minister for Broadband, Communications and the Digital Economy on significant matters relating to the performance of carriers and carriage service providers (CSPs) with particular reference to consumer satisfaction, consumer benefits and quality...

One in five Australians are not contactable via a landline telephone – what are the implications for your telephone survey estimates?