The Consumer Policy Research Centre has worked with data released 20 March 2024 (for the 2022-23 financial year period) to present some key findings that explore the incidence and reporting of scams in Australia, and what this has looked like over the last few years.

Platform cooperatives refer to cooperatives that are directly owned and managed by their members and that use websites and/or mobile apps to sell goods and/or services. This paper provides an overview of employment in platform cooperatives and offers insights on their distinctive features.

Protecting consumers when they are most vulnerable has long been a core focus of consumer policy. This report discusses the nature and scale of consumer vulnerability in the digital age, including its evolving conceptualisation, the role of emerging digital trends, and the legal and regulatory measures available for consumer policy in different jurisdictions.

Papua New Guinea (PNG) has a small, but rapidly growing digital footprint, with new mobile phone, internet, and social media users joining the digital realm every year. The author of this report argues that supporting PNG’s digital transformation will unleash the massive potential for positive economic and social change within PNG’s youth sector.

This report takes account of Small and Medium Enterprises (SMEs) digital transformation policies in the APEC region, developing recommendations for measuring the effectiveness and impact of such policies, whilst delivering policy recommendations for the design of public policies on supporting SMEs.