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Quality management

Alternative labels
Quality improvement
Quality control
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Governance
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Quality management
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Case study

Improving Aboriginal patient journeys - city sites case studies

Michael Kirkbride, Amy Graham, Damian Rigney, Annapurna Nori

The aim of the Improving Aboriginal Patient Journeys study was to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South...
Case study

Improving Aboriginal patient journeys - rural and remote sites case studies

Sonia Mazzone, Debra Miller, Jo Newham, Bronwyn Ryan, Kym Thomas, Lee Martinez

The Improving Aboriginal Patient Journeys study aims to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and the...
Guide

Improving Aboriginal patient journeys - workbook

Jacene Wiseman, Charlotte de Crespigny, Kim O’Donnell

This Workbook explains how to prepare for and use a set of Aboriginal patient journey mapping tools for use in quality improvement and education.
Case study

Improving Aboriginal patient journeys - maternity case studies

Debra Miller, Lisa Catt, Monica Lawrence

The aim Improving Aboriginal Patient Journeys study was to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and...
Case study

Improving Aboriginal patient journeys - cardiac case studies

Daphne Perry, Jeff Tinsley, Hugh Auckram, Wendy Corkhill, Sarah Wyatt, Natalie McCabe

The Improving Aboriginal Patient Journeys study aims to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and the...