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Financial services industry

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Report

Can the world economy find a new leader?


This paper examines the governance problems in the monetary system and global trade and regulation. It then explores whether issues have arisen because the US has given up its dominant role, and if so, how these might be rectified.
Report

Choice in banking


Deloitte Access Economics was engaged to explore the factors that motivate consumer choices in retail banking. This report uses new evidence from a nationally representative survey of Australian retail banking consumers to understand the underlying preferences driving consumer choices over banks throughout a customer’s relationship to their bank.
Report

The countervailing power: review of the coordination and funding for financial counselling services across Australia


This review report notes the benefits of financial counselling to the community, including early intervention and prevention of further financial hardship, advocacy support, and referral to other services for complex issues. It also highlights the challenges faced by the financial counselling sector.
Report

Director and officer oversight of non‑financial risk report


This report sets out the Taskforce's observations on director and officer oversight of non‑financial risk. The seven financial services institutions selected for this review are those that many Australians are exposed to, through their personal and business banking, superannuation or insurance, or as shareholders.
Report

Creating effective partnerships to support financial inclusion


Technology can unlock further, much-needed support for people in the community who are struggling to get by, but it needs to be targetted in the right place. Nesta believes that partnerships can be part of the solution to support those financially excluded in UK society.