BETA has partnered with the Australian Communications and Media Authority to develop a guide to help NBN providers present information to consumers more clearly. This guide challenges the assumption that people need more information to make better decisions, and suggests that less, clearer and more relevant information is the most effective way to communicate with...

This topic paper describes the broadband network and explains basic broadband service metrics and performance measures. The paper also considers the underlying technology and how this has developed over time and improved broadband performance in New Zealand and internationally.

In November 2017 researchers from the Centre for Urban Research, RMIT University surveyed Australian local government authorities (LGAs) to gather data on public Wi-Fi (PWF) provision. The survey is part of an Australian Research Council funded project Public Wi-Fi as Urban Infrastructure.

Telecommunications services are vital to participate in modern society. Business, education, health, social and safety activities all rely on connecting with others, and those without functional and reliable telecommunications services risk being left out. The Committee has released this issues paper, which provides an outline of key interest areas and invites submissions.

Inequality has many faces, and exists both within and between many societal groups. In this analysis, the face of inequality that we explore is people’s access to new ultra-fast broadband technologies. Such access may be instrumental in improving an individual’s place within society in this digital age.