This report presents findings from the STEP Study – an exploration of how self-represented individuals experience tenancy proceedings at the New South Wales Civil and Administrative Tribunal (NCAT). Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity and the importance of advocacy in tribunal outcomes.

This research examines the preferences and trade-offs of tenants during social housing retrofit programs, particularly in regard to implementing circular economy (CE) practices. The study looks beyond the relatively narrow consideration of energy efficiency, to respond to the broader requirements of the social housing sector—to incorporate and balance tenant needs with provider mandates, budgetary limitations...

This paper positions the now-redundant Australian Renew Newcastle scheme for temporary building occupation as an example of ‘meanwhile use’: the UK term for the sanctioned short-term use of vacant urban properties awaiting redevelopment.

The research examined the impact of programs providing social housing with support for people experiencing homelessness under the National Partnership Agreement on Homelessness (NPAH).

This research found that supporting formerly homeless people and those at risk of homelessness into public housing in Western Australia reduced their use of health services as well as the frequency with which they did so. The reduction in health service use, which was particularly evident for hospital stays and psychiatric care, could save WA...