A systematic approach to high-quality evaluation of policies and programs embedded in APS agencies, and learning from their own and others’ successes and failures, is pivotal to effective and efficient public sector management.
This paper discusses the evaluation capacity and capability of the APS and how it can adopt a sustained approach to learning from successes and failures. It outlines the need for a cultural shift and an institutional framework that embeds the strategic importance and processes of institutional learning.
The Australia and New Zealand School of Government (ANZSOG) and the authors 2019. Reproduced with permission