Stand by me: managing wellbeing in the civil service during times of change

Public service Public servants Well-being Public sector innovation Public sector United Kingdom

Change will always be a necessary feature of working life in the civil service. It is an essential part of modernisation, improvement and transformation, but the evidence shows that periods of change can cause immense stress. Stress then affects people’s performance at work. Our goal is to improve the experiences of individual civil servants and so, through improved wellbeing, better enable the civil service to meet its organisational goals.

Section One draws on the relevant academic and policy literature to set out the importance of workplace wellbeing to both employees and employers.

Section Two sets examples and case studies of steps that have been taken both within and outside the Civil Service to boost wellbeing of staff members across different types of change: dayto-day changes, systemic transitions and strategic pivots.

Section Three sets out a number of specific recommendations for Civil Service departments to improve the wellbeing of their staff during times of change across three main themes:

  • Strategic, high-level changes to embed a culture of wellbeing.
  • Steps to better spread best wellbeing practice
  • Specific, practical changes to boost the wellbeing of civil servants during times of change.
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