This discussion paper invites comment on the effectiveness of the Telemarketing Industry Standard in balancing community and industry expectations in relation to the making of telemarketing and research calls.

The ACMA is reviewing the Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007 (the standard) and has released the Review of the Telemarketing Industry Standard (this discussion paper) seeking views to inform the review.

The ACMA considers a review is timely as the standard has not been reviewed since it was made in May 2007.

Written Submissions

Please direct enquiries about this discussion paper to the ACMA on (03) 9963 6765.

The closing date for submissions is the close of business, Monday 31 January 2011.

Submissions to this discussion paper may be made to the ACMA as follows:

By email: [email protected]

By mail: Manager – Do Not Call Register Section
             The Australian Communications and Media Authority
             PO Box 13112 Law Courts
             Melbourne Vic 8010