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This report is the last in a series of monthly reports by the Australian Industry Group (Ai Group) about Australia’s business experiences during the COVID-19 pandemic and recession in 2020.

Throughout 2020, the Ai Group provided assistance, information and advice to thousands of businesses experiencing activity restrictions, adjustments to workplaces and work practices, reduced demand and reduced incomes due to COVID-19.

In the course of their work, they collected almost 1,900 detailed reports from Australian businesses about their experiences, through sources including emails, surveys, web queries, phone calls and (remote) meetings. This report summarises the impacts, responses and requirements of businesses due to the COVID-19 pandemic during 2020, and their plans for 2021.

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