This report investigates the impacts of the rapid development of technologies and the effect of the COVID-19 pandemic (known as the twin shocks) on the digital skills shortages in the Victorian labour market. Specifically, it attempts to understand the current digital skills issues, and the challenges the pandemic brought about, in the context of developing Melbourne as a digital CBD.

The gaps between know-how, practical experiences, and the specific skills needed for the knowledge economy of 2022, represent a poignant issue for the future of Australia’s domestic and international economic development – particularly when analysed through a COVID-19 lens.