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The Digital Technology in the Not-for-Profit Sector report is an annual research project conducted by the Infoxchange Group. It aims to recognise areas of growth and improvement by understanding how not-for-profit organisations across Australia and New Zealand use technology.

Now in its sixth year, this report provides a benchmark for all not-for-profit organisations across the sector to ensure they are using technology in the best way possible to achieve their mission.

Key findings:

  • 69% of not-for-profits are in the process of moving or have moved to the cloud.
  • 53%of not-for-profits are satisfied with the way they are using technology.
  • Only 38% of organisations reported that their primary information system allows them to understand the impact of their services.
  • Almost 50% of organisations do not have effective organisational information security plans.
  • 25% of not-for-profits felt they were completely or largely unprepared to support staff working from home.


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