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Evaluation
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Trauma-informed practice implementation pilot project in Victoria’s mental health and wellbeing services

Evaluation report
S Strauven, C Durham, V Smith, C Chu, T Crozier, M Symons, W Lau, R Khanna
Publisher
Best practice Service delivery Trauma-informed Pilot evaluation Process evaluation Public policy implementation Mental health Victoria
Description

The Trauma-informed Practice (TIP) Capability Pilot Project was conducted across three Victorian mental health and wellbeing services (MHW services): the Brimbank Local, the Greater Geelong-Queenscliff Local, and the Women’s Recovery Network’s Hospital in the Home Program (Shepparton and Melbourne sites). The project aimed to strengthen TIP in these services through a collaborative, iterative approach to develop practical tools and resources and support the implementation of best practice. The pilot programs targeted key areas of individual practice, team culture, leadership, organisational systems and processes, with a focus on integrating clinical and lived experience approaches to care.

This report provides an evaluation of the pilot, including findings relevant to consumers, families, carers, supporters and kin, practitioners and service leaders. It provides recommendations for government and for mental health and wellbeing services.

The pilot project demonstrated the value of collaborative, context-specific approaches to adapting trauma-informed language and principles as well as implementation support. The iterative nature of the project allowed for continuous learning and adaptation, ensuring that the resulting tools and processes were well-suited to the needs of MHW services. The pilot project's success in engaging a wide range of stakeholders throughout the process highlights the importance of inclusive, participatory approaches in developing effective trauma-informed practices.

The report is provided with a policy brief and a research brief.

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