This snapshot has been developed to provide stakeholders with an overview of some of the ACMA’s broad and diverse activities, including:

• broadcasting, radiofrequency spectrum, telecommunications and unsolicited communications complaints, investigations and compliance work
• allocation and licencing regulatory work
• activities supporting the nbn and the government’s regulation reform agenda
• stakeholder survey feedback
• the new ACMA Customer Service Centre.

The ACMA has a complex regulatory remit spanning some 26 Acts and involving the administration of over 400 regulatory instruments. In broad terms, the ACMA’s responsibilities include:

• promoting self and co-regulation and competition in the communications industry while protecting consumers and other users
• fostering an environment in which electronic media respect community standards and respond to audience and user needs
• managing access to radiofrequency spectrum
• representing Australia’s interests internationally.

So, this report provides an overall ‘at-a-glance’ feel for the range of our activities, providing insight into that broad diversity which can sometimes be lost in the sectoral specifics of day-to-day engagement in the broadcasting, radiocommunications, telecommunications and internet industries.
Data presented generally covers the September 2015 quarter.