The Consumer Policy Research Centre recently conducted a nationally representative survey of 1,000 Australians on their views on how personal information is collected, shared and used by businesses. This working paper explores consumer sentiment on privacy practices and protections.

Australia’s privacy laws rely on notification and consent as the primary means of protecting consumers. The onus is on consumers to navigate complex privacy protections in a continuously complex digital economy. The author of this paper argues that it's time to consider reforms that hold businesses accountable for how they collect, share and use consumer...

Despite existing financial assistance for almost three million households, many people in Australia still cannot afford to pay for the energy they need. This report looks at what is required to deliver effective energy concessions, summarises the research findings, and makes a series of recommendations.

This report explores the cost of living and financial wellbeing during 2022, with a particular focus on renters and mortgaged homeowners given the rapid rise in interest rates.

Marketers and businesses are trying to tap into a growing desire of many Australians to actively look after people and planet when choosing consumer goods. This report looks at how consumers are currently experiencing 'green' claims and what, beyond strong enforcement actions by regulators against misinformation, can be improve the quality of information available to...