As the privacy reform debate continues in Australia, a familiar concern about the burden of regulation on businesses rings through various consultation processes. But a crucial question often goes unasked - what is it costing Australian consumers? This report explains the hidden burden of privacy management on Australian consumers and gives recommendations for reforms and...

The Consumer Policy Research Centre has worked with data released 20 March 2024 (for the 2022-23 financial year period) to present some key findings that explore the incidence and reporting of scams in Australia, and what this has looked like over the last few years.

This report sets out the findings from national sample of Australians to explore how people perceive and understand the various types of personal information that organisations collect, use and share - along with the associated risks.

In December 2023, Consumers International held its quadrennial congress, bringing together over 600 experts and advocates together online and in-person in Nairobi, Kenya. This briefing note reflects on some of the major issues that were discussed at the congress.

This report aims to highlight the plethora of environmental claims that are made via social media advertising – a common avenue for consuming advertising of any form. The analysis highlights that regulation and guidance are needed to help achieve a shared understanding of common environmental claims that businesses are making.