Traditional views of regulation emphasise the role of the law as the primary tool for compliance but many regulators recognise that behaviour change is the focus of, and even synonymous with, regulation. This article discusses three behaviour change tools: segmentation, choosing specific behaviours and understanding motivation.

ReturnToWorkSA’s workers' compensation scheme relies heavily on clinicians, allied health care professionals, lawyers and non-medical contractors to support its purpose. This article discusses the ways in which ReturnToWorkSA’s regulatory group initiated a journey toward using data analytics to identify potential dishonesty among their service providers.

ANZSOG partnered with the public sector commissions of Queensland and Western Australia to commission a research project investigating small statutory agencies, with the goal of producing best practice guidance for establishing, governing and operating these increasingly important and numerous arms of government. This analysis summarises the literature and its contribution to identifying issues facing small...

How much do people trust in AI-enabled systems, and what are their expectations with respect to regulation and oversight? In order to fully realise the benefits of AI, people need to be confident that AI systems are developed, used, and governed in a responsible and trustworthy manner. 

Psychosocial hazards in the workplace such as harassment, bullying and poorly managed supervision and training can result in stress, burnout and worse. This article outlines some of the laws and organisational cultural changes that can help identify, assess and eliminate or mitigate psychosocial hazards and risks.