Examines how young people are now engaging online, the devices they use and the services and activities that draw them online. Summary The internet is an integral part of the lives of young people in Australia, with most going online regularly to learn, keep in touch with friends and have fun. Born into an already...

Annual report of the Commonwealth of Australia communications and broadcasting regulatory authority: the Australian Communications and Media Authority

This snapshot has been developed to provide stakeholders with an overview of some of the ACMA’s broad and diverse activities, including: broadcasting, radiofrequency spectrum, telecommunications and unsolicited communications complaints, investigations and compliance work allocation and licencing regulatory work activities supporting the nbn and the government’s regulation reform agenda stakeholder survey feedback the new ACMA Customer...

The Communications report 2014–15 comprises the following chapters: Chapter 1— The Australian communications and media market presents a detailed analysis of key supply-side developments in the communications and media markets in Australia during the 2014–15 reporting period. This chapter focuses on the supply of communications and content services in Australia, including the number of carriers...

It is widely acknowledged that there have been significant improvements in telecommunications customer service and consumer outcomes in recent years, reflecting outcomes from the Australian Communications and Media Authority’s Reconnecting the Customer (RTC) public inquiry in 2010–11; the development, registration and implementation of a substantially revised Telecommunications Consumer Protection (TCP) Code; and subsequent changes to...